Privacy Policy

At Woodgift, we deeply respect your privacy and cherish the relationship you share with us. This Privacy Policy outlines the types of personal information we collect from our customers, the channels through which we collect it, how we utilize this information, the choices you have regarding your data, and the ways you can reach out to us concerning our privacy practices. Additionally, we detail the robust measures we have implemented to safeguard your information.

Important Notice: Woodgift does not share or rent any information from our database to third parties.

1. Information We Collect

We gather personal information about you from various sources to enhance your experience with us. This information may be collected when you subscribe to our newsletter, complete a purchase, register at our store, participate in a giveaway organized by our brand, or utilize our skin diagnostics tool. Specifically, we may collect the following:

  • Personal Identification and Contact Details: Includes your name, date of birth, phone number, email address, shipping and billing addresses, tax identification number, purchase history, interactions with our customer support team, favorite products, skin type, concerns, and any other personal information you voluntarily provide.

  • Transaction Information: Depending on your chosen payment method, we may collect details such as the issuing bank’s name, card type, partial card number, or linked account information.

  • Technical Data: Includes your IP address, login details (excluding passwords), browser type and version, location and time zone, language preferences, operating system, and the platform you use to access our site.

  • Marketing and Communication Preferences: Your preferences regarding receiving marketing communications from us and your contact preferences.

  • Social Profiles: Public information related to your social media profiles and the platforms you use.

2. Information You Provide

You may choose to share personal information with us in various ways, such as participating in promotions, making purchases on our website or through our social media channels. The personal information you might provide includes your name, gender, phone number, email, age, date of birth, address, tax number, registration details, purchase history, product preferences, skin condition and concerns, contact information of friends you’d like us to reach out to, and any content you deliberately share, such as videos, photos, reviews, articles, comments, location, and friends.

3. How We Use Your Information

We utilize the information you provide to:

  • Personalize and adjust our communications to better suit your preferences.
  • Promote products and services that match your interests.
  • Access your purchase history to assist with maintenance or address any inquiries.
  • Locate your purchases and update your data with your consent.
  • Respond to your questions and process your transactions.
  • Provide support before, during, and after your purchase.
  • Send invitations to exclusive events.

Additionally, we may use your information for other purposes, provided we inform you specifically when collecting such data.

4. Cookies, Server Logs, Web Beacons, and Analytics

Woodgift employs a variety of marketing, advertising, and analytical tools to manage our operations, segment our offerings, and help you find or discover products of interest. These technologies include web beacons, pixels, ad tags, and cookies, as well as services from websites and social networks like Facebook Custom Audiences. Our advertisements are tailored based on your preferences and browsing history on our site.

  • Cookies: We use cookies to store information about your visits to our website, enhancing performance and personalizing your experience. Cookies are small text files stored in your browser that help us remember details like your preferred language, currency, items in your shopping cart, and other preferences.

  • Google Analytics: We utilize Google Analytics to monitor page views, navigation paths, and other visit details to improve our website’s functionality.

  • Social Media Integration: Tools like Facebook, Twitter, YouTube, Instagram, and Pinterest are integrated to allow you to share products, blog posts, and pages with your social networks. These services use cookies to record profile and login information, as well as interactions between our store and social platforms.

  • Server Logs: We collect information about the referring web pages and your device’s IP address through server logs.

When accessing our site, you’ll be notified about our use of cookies, with the option to accept or reject them. Please note that rejecting cookies may limit your ability to use certain site features.

Note: You can opt out of Google Analytics tracking by installing the browser plugin available at https://tools.google.com/dlpage/gaoptout.

5. Newsletters and Text Messaging

  • Text Messages: By providing your phone number, you can receive up to 4 free text messages per month from Woodgift . These messages will include product information, event updates, beauty and makeup tips, and promotional offers sent via our automated messaging system.

  • Newsletters: Subscribing to our newsletter allows us to send you emails about ongoing campaigns, promotions, offers, beauty tips, online events, articles, discounts, and greetings. These newsletters are personalized based on your preferences, location, time zone, email, and name, and you can expect to receive approximately 2 newsletters each week, free of charge.

To unsubscribe from text messages or newsletters, please email us at [email protected].

6. Sharing Your Data

Woodgift does not sell or rent your information to third parties. However, we may share your data with the following entities to facilitate our business operations and provide our online products and services:

  • Transaction Processors: Banks, payment service providers, distributors, and carriers that assist in processing your purchases.

  • Service Providers: Marketing agencies, advertising partners, and website hosting services that help manage our online platform.

  • Tax Authorities: For invoicing your purchases as required by law.

Please note that your information may also be disclosed as required by law, through legal processes, by law enforcement authorities, or to prevent fraudulent or illegal activities.

7. Protecting Your Personal Information

Woodgift employs appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data you provide is stored on secure servers. We use SSL software to encrypt payment-related information, ensuring higher security and preventing potential fraud. Additionally, all payment transactions are processed automatically by PayPal (depending on your chosen payment method), meaning Woodgift does not store any personal or banking data related to your transactions.

While we strive to protect your information, please understand that no security system is impenetrable. We continuously update our security measures to maintain the integrity and confidentiality of your data.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. However, for legal reasons, fraud prevention, misuse prevention, or to comply with our Terms and Conditions, we may retain certain data even after you have closed your account or ceased using our services.

9. Withdrawing Consent

You have the right to withdraw any consent you have previously given us or to object to the processing of your personal information at any time for legitimate reasons. We will honor your preferences moving forward. Please note that withdrawing consent may restrict your ability to use some of our products or services. To review, change, or delete your personal information, please email us at [email protected].

10. Accessing and Modifying Your Personal Information

In accordance with applicable laws, you may request access to the personal information we hold about you, correct any inaccuracies, and request the deletion or blocking of your data where appropriate. Access rights may be limited in certain circumstances due to local legal requirements. We may take reasonable steps to verify your identity before granting access or making corrections.

To review, update, or delete your personal information, please contact us at [email protected].

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you via email. We encourage you to review this policy regularly to stay informed about how we are protecting your information.